Evil Angels Rigging has been the silent force behind countless unforgettable events in Portugal's event production industry for over two decades. Founded in 2005 by Joaquim Silva, the company has grown from a small operations company to a leading provider of rigging, equipment rental, and, most recently, professional training services through their Evil Angels Academy.
With a team of 21 employees, 20 in-house riggers, and a network of around 60 freelancers, the company services a wide range of clients: from local festivals and corporate events to international projects.
Joaquim Silva is the driving force behind the company’s vision and an experienced rigger himself. His hands-on leadership and expertise have made Evil Angels a trusted name in the industry.
“As an experienced rigger, I work in consultancy, site management, and technical direction services, as well as the Head Rigger for the Meo Arena (the biggest arena in Portugal).”
However, managing a team of this size and scope, especially in this unpredictable industry, has been challenging. For instance, crew communication had always been a major pain point, especially considering unforeseen last-minute changes — until they discovered Rentman!
Communication challenges before Rentman
Before adopting Rentman, Evil Angels Rigging relied on a variety of tools such as WhatsApp, email, and Microsoft apps to stay in touch. Having so many different communication tools impacted their efficiency and clarity, leading to several issues with their team.
For instance, having project details, crew schedules, equipment lists, and other vital information scattered across different platforms made it difficult for team members to stay fully up-to-date. With no single source of truth, project statuses were confusing, leading to constant back-and-forth emails, calls, and messages just to get everyone on the same page. Communication became overwhelming and time-consuming.
“We had to keep track of every team member, equipment, and technical details of each project in a very direct way. This made time management hard to predict and inconsistent.”
This also led to miscommunication. For example, crew members might misunderstand or even miss last-minute schedule changes. These errors can have a significant impact on the overall project and add stress to the team, requiring them to divert time to creative problem-solving.
However, Joaquim quickly realized that without a streamlined communication platform, continuing to scale the company would be challenging. Miscommunication and unnecessary tools and tasks would just slow them down.
Enter Rentman: A complete communication solution
Joaquim set out to find a solution. He began searching for software that could centralize project information (inventory and crew information), improve team coordination, and save time.
That’s when he discovered Rentman. Rentman’s ability to integrate various processes of project management, specifically around communications, caught his attention immediately.
“Once we heard about Rentman, we knew it was our solution. Rentman was able to solve all the challenges we were facing and to build a solid structure and system for us to continue scaling.”
Once Joaquim saw how Rentman could address all of their needs, the decision was clear. There was no need to evaluate other software solutions. Rentman had the potential to become the supporting pillar of Evil Angels Rigging’s operations.
Using Rentman today
Today, Evil Angels Rigging is in the early stages of fully implementing Rentman across its operations, but the early results are promising. Rentman has helped the company build an efficient communication system that connects everyone involved in a project, from the planners in the office to the technicians and riggers in the field.
They’ve done away with all their communication apps and now use Rentman exclusively, so project information is no longer scattered across different platforms. Everything is centralized, and every team member has access to real-time updates and information.
“Whether you are working in the office, warehouse, or are a freelancer, everyone is now up-to-date with their responsibilities.”
Rentman has also significantly reduced the time planners spend communicating with crew members. Instead of manually sending updates via multiple channels, planners can now use Rentman to automate almost every part of their communication. Crew members can simply log into Rentman to view their schedules, equipment lists, and project details. They also get notified if anything in their planning changes.
Key takeaways
For Joaquim and the team at Evil Angels Rigging, Rentman has been a game-changer. The platform has removed the inefficiencies caused by siloed information, reduced the time spent on communication, and significantly improved crew coordination. They’re communicating better than ever and are ready to take on more complex projects with confidence. And with Rentman for support, they’re positioned to win!
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