customer story

John&Jane

How Rentman helped John&Jane scale their AV & Event production operations for further growth

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av & event production  •  25 employees

“We grew 5x over in the last 10 years. A tool like Rentman gave us the opportunity to scale our operations over a short period of time, so it’s played its role in the growth of the company."

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About John&Jane

John&Jane is a premier audiovisual (AV) event production company based in Belgium. Specialized in delivering high quality technical installation and support for events, John&Jane partners with event agencies, festival organizers, and corporate entities across the globe to deliver first-class productions. With over 25 FTE and 125 in-house and freelance crew, John&Jane boasts a roster of highly skilled professionals equipped with the expertise and skills to deliver grade-A events that have become synonymous with their brand.

“There are a lot of factors that go into making an event. Having the right people for the right job makes the whole process a lot easier.”

Bjorn Verberckmoes Sr Account Manager, John&Jane

Challenges

Before Rentman, John&Jane found it challenging to share job details with their event crew. They spent hours on the phone going back and forth with their crew and manually updating their team’s rosters across spreadsheets.

"We need to take into account the soft skills and expertise of the employees. Sometimes you need more video, more light or more audio oriented people on the show." Thibaud, Account Manager, John&Jane. Trying to keep the perfect balance between those three different pillars of the production has been proved to be a challenge for the team.

“The time before Rentman was like the Dark Ages.”

Bjorn Verberckmoes Sr Account Manager, John&Jane

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Not only did this take a lot of time, but it also made it difficult to have a centralized overview of their team’s schedules.

 

Solution

For John&Jane to scale, it was crucial to get a software solution that allowed them to manage their crew scheduling processes from start to finish.

In 2015, they decided it was time to make the change and Rentman was the best solution for their needs. For John&Jane, Rentman offered the complete package, enabling them to manage their event team and entire event production process in one single platform. They could centralize their crew management and scale their business operations to become more future-proof. 

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Results

Since 2015, Rentman has played an enormous role in helping John&Jane nail their crew scheduling processes.

Centralizing their crew schedules in one platform makes it much easier to share digital call sheets and important job details.

"Working with Rentman as a tool for crew planning is very useful because we can see the skill set and expertise per employee."

Thibaud Schoonvaere Account Manager, John&Jane

Plus, Rentman's mobile app allows the event crew to view work schedules and important documents like packing slips on the go. 

“For the crew on the road, it’s very handy to use the mobile app. They have all the information they need in their pocket.” Bjorn, Sr Account Manager, John&Jane

Over the last 10 years, John&Jane have been growing their business exponentially with Rentman. As they continue to scale their operations and venture into new markets, we're proud to support them every step of the way.

“Rentman will always be the foundation for John&Jane.”

Katrien Vermeire Managing Director, John&Jane

Thanks Bjorn, Katrien and Thibaud for your time & insights!

 

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