Internship: Customer Onboarding | Jobs | Rentman Rental Software

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Internship: Customer Onboarding

In our international marketing department, we have a spot for an intern who wants to help us develop a smooth onboarding process and turn potential customers into active users. Do you have ideas on what it takes to get a user familiar with our product to start loving it? Then we look forward to you joining our team!

Who are we?

Our customers operate in the global event and entertainment industry. We provide them with a cloud solution that ticks all the boxes when it comes to organizing and planning their activities. Think of quotations, crew planning, transportation scheduling, item tracking and invoicing. We are well-known in The Netherlands and Germany. Our goal is to convince event companies globally that running their business with our cloud software sets them free to focus on their work. To do this, we need to get the message across on multiple platforms and familiarize them with the workflows.

What will you do?

  • research where we can improve the onboarding process, propose new ideas and implement them
  • set up (interactive) guides to help new users get acquainted with the software
  • extend and improve our current onboarding process based on user activity in the software
  • create video content to explain (new) features and workflows to users

What are we looking for?

  • native or full professional proficiency in English
  • must be completing a Bachelor's or Master’s degree at a University
  • solid communication skills
  • highly hands-on, fits in our scale-up culture, and eager to learn marketing from the inside out
  • experience with graphic design and/or video production is a plus
  • available for a period of at least four months
  • native or full professional proficiency in French or Italian are a huge plus

What we offer:

  • a paid internship within an exciting and young tech start-up 
  • the opportunity to work on challenging marketing projects
  • the opportunity to develop your skills in your preferred marketing activities
  • work in an international team in the center of the beautiful city of Utrecht

Interested to apply or want to know more?  Please send your e-mail to [email protected]  In your application please include a letter of motivation and a recent resume.

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